/* style/winvip-review-customer-service.css */
.page-winvip-review-customer-service {
  font-family: 'Arial', sans-serif;
  color: #E0E0E0; /* Light grey for text on dark background */
  background-color: #0A1931; /* Main dark blue background */
  line-height: 1.6;
}

.page-winvip-review-customer-service__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.page-winvip-review-customer-service__hero {
  position: relative;
  height: 500px;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  text-align: center;
  background-color: #0A1931;
}

.page-winvip-review-customer-service__hero-image-wrapper {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 1;
}

.page-winvip-review-customer-service__hero-image {
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.3;
}

.page-winvip-review-customer-service__hero-content {
  position: relative;
  z-index: 2;
  color: #FFFFFF;
  max-width: 800px;
  padding: 20px;
  background-color: rgba(0, 0, 0, 0.4);
  border-radius: 10px;
}

.page-winvip-review-customer-service__hero-title {
  font-size: 3.5em;
  margin-bottom: 15px;
  color: #FFD700; /* Gold accent for titles */
  text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
}

.page-winvip-review-customer-service__hero-subtitle {
  font-size: 1.5em;
  margin-bottom: 30px;
  color: #E0E0E0;
}

.page-winvip-review-customer-service__section {
  padding: 60px 0;
  border-bottom: 1px solid rgba(255, 215, 0, 0.1);
}

.page-winvip-review-customer-service__section:last-of-type {
  border-bottom: none;
}

.page-winvip-review-customer-service__section-title {
  font-size: 2.5em;
  color: #FFD700;
  text-align: center;
  margin-bottom: 40px;
  position: relative;
}

.page-winvip-review-customer-service__section-title::after {
  content: '';
  position: absolute;
  left: 50%;
  bottom: -10px;
  transform: translateX(-50%);
  width: 80px;
  height: 3px;
  background-color: #FFD700;
}

.page-winvip-review-customer-service__intro p {
  font-size: 1.1em;
  text-align: center;
  max-width: 900px;
  margin: 0 auto 20px auto;
  color: #C0C0C0;
}

.page-winvip-review-customer-service__channel-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-winvip-review-customer-service__channel-item {
  background-color: #1A2A44; /* Slightly lighter dark blue */
  padding: 30px;
  border-radius: 10px;
  text-align: center;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
  transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.page-winvip-review-customer-service__channel-item:hover {
  transform: translateY(-5px);
  box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
}

.page-winvip-review-customer-service__channel-icon {
  width: 80px;
  height: 80px;
  margin-bottom: 20px;
  filter: drop-shadow(0 0 5px rgba(255, 215, 0, 0.5));
}

.page-winvip-review-customer-service__channel-title {
  font-size: 1.8em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-winvip-review-customer-service__channel-item p {
  color: #C0C0C0;
  font-size: 1em;
  margin-bottom: 20px;
}

.page-winvip-review-customer-service__performance-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 50px;
}

@media (min-width: 768px) {
  .page-winvip-review-customer-service__performance-grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

.page-winvip-review-customer-service__performance-item {
  background-color: #1A2A44;
  padding: 30px;
  border-radius: 10px;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
}

.page-winvip-review-customer-service__performance-image {
  width: 100%;
  max-height: 250px;
  object-fit: cover;
  border-radius: 8px;
  margin-bottom: 25px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
}

.page-winvip-review-customer-service__performance-title {
  font-size: 2em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-winvip-review-customer-service__performance-item p {
  color: #C0C0C0;
  margin-bottom: 10px;
}

.page-winvip-review-customer-service__performance-item ul {
  list-style: none;
  padding: 0;
  margin: 20px 0;
}

.page-winvip-review-customer-service__performance-item ul li {
  background-color: #0F2038;
  padding: 10px 15px;
  margin-bottom: 8px;
  border-left: 3px solid #FFD700;
  border-radius: 4px;
  color: #E0E0E0;
  font-size: 0.95em;
}

.page-winvip-review-customer-service__case-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 30px;
  margin-top: 40px;
}

.page-winvip-review-customer-service__case-item {
  background-color: #1A2A44;
  padding: 25px;
  border-radius: 10px;
  box-shadow: 0 5px 15px rgba(0, 0, 0, 0.3);
}

.page-winvip-review-customer-service__case-image {
  width: 100%;
  max-height: 200px;
  object-fit: cover;
  border-radius: 8px;
  margin-bottom: 20px;
}

.page-winvip-review-customer-service__case-title {
  font-size: 1.6em;
  color: #FFD700;
  margin-bottom: 15px;
}

.page-winvip-review-customer-service__case-item p {
  color: #C0C0C0;
  font-size: 0.95em;
}

.page-winvip-review-customer-service__faq-item {
  background-color: #1A2A44;
  margin-bottom: 20px;
  padding: 20px 30px;
  border-radius: 8px;
  box-shadow: 0 3px 10px rgba(0, 0, 0, 0.2);
}

.page-winvip-review-customer-service__faq-question {
  font-size: 1.4em;
  color: #FFD700;
  margin-bottom: 10px;
  cursor: pointer;
  position: relative;
  padding-right: 30px;
}

.page-winvip-review-customer-service__faq-question::after {
  content: '+';
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  font-size: 1.2em;
  color: #FFD700;
  transition: transform 0.3s ease;
}

.page-winvip-review-customer-service__faq-item.active .page-winvip-review-customer-service__faq-question::after {
  content: '-';
  transform: translateY(-50%) rotate(0deg);
}

.page-winvip-review-customer-service__faq-answer {
  color: #C0C0C0;
  font-size: 1.05em;
  padding-left: 15px;
  border-left: 2px solid #FFD700;
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.5s ease-out, padding 0.5s ease-out;
}

.page-winvip-review-customer-service__faq-item.active .page-winvip-review-customer-service__faq-answer {
  max-height: 200px; /* Adjust as needed */
  padding-top: 15px;
  padding-bottom: 5px;
}

.page-winvip-review-customer-service__cta {
  text-align: center;
  background-color: #0F2038;
  padding: 80px 0;
}

.page-winvip-review-customer-service__cta-content {
  max-width: 900px;
  margin: 0 auto;
}

.page-winvip-review-customer-service__cta-content .page-winvip-review-customer-service__section-title {
  color: #FFD700;
  margin-bottom: 30px;
}

.page-winvip-review-customer-service__cta-content p {
  font-size: 1.2em;
  margin-bottom: 40px;
  color: #E0E0E0;
}

.page-winvip-review-customer-service__cta-buttons {
  display: flex;
  justify-content: center;
  gap: 20px;
  flex-wrap: wrap;
}

.page-winvip-review-customer-service__btn {
  display: inline-block;
  padding: 15px 30px;
  border-radius: 5px;
  text-decoration: none;
  font-weight: bold;
  font-size: 1.1em;
  transition: background-color 0.3s ease, color 0.3s ease, transform 0.3s ease;
  border: none;
  cursor: pointer;
}

.page-winvip-review-customer-service__btn--primary {
  background-color: #FFD700; /* Gold */
  color: #0A1931; /* Dark blue */
}

.page-winvip-review-customer-service__btn--primary:hover {
  background-color: #E5C300; /* Slightly darker gold */
  transform: translateY(-3px);
}

.page-winvip-review-customer-service__btn--secondary {
  background-color: #0A1931; /* Dark blue */
  color: #FFD700; /* Gold */
  border: 2px solid #FFD700;
}

.page-winvip-review-customer-service__btn--secondary:hover {
  background-color: #FFD700;
  color: #0A1931;
  transform: translateY(-3px);
}

/* Responsive adjustments */
@media (max-width: 1024px) {
  .page-winvip-review-customer-service__hero-title {
    font-size: 3em;
  }
  .page-winvip-review-customer-service__hero-subtitle {
    font-size: 1.3em;
  }
  .page-winvip-review-customer-service__section-title {
    font-size: 2em;
  }
  .page-winvip-review-customer-service__channel-grid {
    grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
  }
}

@media (max-width: 768px) {
  .page-winvip-review-customer-service__hero {
    height: 400px;
  }
  .page-winvip-review-customer-service__hero-title {
    font-size: 2.5em;
  }
  .page-winvip-review-customer-service__hero-subtitle {
    font-size: 1.1em;
  }
  .page-winvip-review-customer-service__section {
    padding: 40px 0;
  }
  .page-winvip-review-customer-service__section-title {
    font-size: 1.8em;
    margin-bottom: 30px;
  }
  .page-winvip-review-customer-service__channel-grid,
  .page-winvip-review-customer-service__performance-grid,
  .page-winvip-review-customer-service__case-grid {
    grid-template-columns: 1fr;
  }
  .page-winvip-review-customer-service__channel-icon {
    width: 60px;
    height: 60px;
  }
  .page-winvip-review-customer-service__channel-title {
    font-size: 1.5em;
  }
  .page-winvip-review-customer-service__performance-title,
  .page-winvip-review-customer-service__case-title {
    font-size: 1.5em;
  }
  .page-winvip-review-customer-service__faq-question {
    font-size: 1.2em;
  }
  .page-winvip-review-customer-service__cta-content p {
    font-size: 1em;
  }
  .page-winvip-review-customer-service__btn {
    padding: 12px 25px;
    font-size: 1em;
  }
  .page-winvip-review-customer-service__cta-buttons {
    flex-direction: column;
    gap: 15px;
  }
}

@media (max-width: 480px) {
  .page-winvip-review-customer-service__hero {
    height: 350px;
  }
  .page-winvip-review-customer-service__hero-title {
    font-size: 2em;
  }
  .page-winvip-review-customer-service__hero-subtitle {
    font-size: 0.9em;
  }
  .page-winvip-review-customer-service__section-title {
    font-size: 1.5em;
  }
  .page-winvip-review-customer-service__btn {
    width: 100%;
  }
}